5 CQA employees test positive for COVID-19


The Customs and Quarantine Agency (CQA) has been notified that five employees have tested positive for COVID-19. The employees were assigned to the Port Authority of Guam (PAG) Customs field office.

The Department of Public Health and Social Services (DPHSS) is conducting contact tracing and protocols were put in place for the isolation and quarantine of all those assigned to this office.

The office has since been sanitized and disinfected. Officers and administrative support staff have been temporarily reassigned from other sections to ensure continued operations at the port.

Additional Numbers for DPHSS Medical Triage Hotline

If you are experiencing symptoms consistent with COVID-19, please call your health care provider.

If a patient does not have a regular health care provider, they can call any of the Community Health Centers or the DPHSS Medical Triage Hotline Phone Numbers listed below, to report symptoms and obtain guidance from clinicians, or call 311 and dial option number 1.

(671) 480-7859/83 ● (671) 685-0358

(671) 480-6760/3 ● (671) 998-4442/60/74/80

(671) 687-7321 ● (671) 687-6170 (ADA Dedicated Number)

The medical triage hotline is available Monday – Saturday, 8 a.m. – 10 p.m., and Sunday, 8 a.m. – 5 p.m.

For the latest information on COVID-19, visit dphss.guam.gov or guamrecovery.com. For inquiries on COVID-19, contact 311 through a local number, or call the Joint Information Center at (671) 478-0208/09/10.

(JIC Release No. 312)