911 dispatch operations back at home office


The Guam Police Department’s 911 dispatch operations are back at the Guam Homeland security/ Office of Civil Defense following a brief move to the Dededo Precinct Command.

GPD  spent about two days running operations of the 911 dispatch center out of the Dededo Precinct Command. Police spokesman Sgt. Paul Tapao says the move was prompted by the pandemic.

“We were made aware the Guam Police Department was made aware on Sunday of a confirmed COVID positive that came back to one of the E-911 dispatchers assigned to the Guam Fire Department. So out of an abundance of caution we had selected to move our dispatchers, all GPD personnel assigned to dispatchers to the Dededo Precinct Command,” Tapao said.

The brief relocation was done to allow safety measures to be put into place for GPD personnel. Tapao says GPD worked with the Guam Fire Department to ensure the GHS/Civil Defense dispatch center and equipment were disinfected.

GPD’s 911 dispatch team returned to the GHS/Civil defense headquarters early this afternoon without interruptions to the dispatch operations.


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Jolene joined the PNC team in 2017, as a producer, co-anchor and investigative reporter covering law enforcement, courts and crimes. Notable coverage includes the Ehlert case, the Mark Torre Jr. trial, the Allan Agababa trial, exclusive pieces on the Life of a Drug Dealer/Addict, and Life behind bars...the story of Honofre Chargualaf and Kevin Cruz. In 2019, she was promoted to Assistant News Director and Lead Anchor. From 2015 to 2017 she served as Public Relations and Promotions Manager, for the Hotel Nikko Guam handling local radio and advertorial promotions, as well as produced and directed tv commercials for the hotel. Prior to this she worked with KUAM for three years as a reporter and segment host. She began her journalism career in 2012, working with Glimpses of Guam contributing to the Guam Business Magazine, R&R magazine, MDM magazine and the Marianas Business Journal.