The island’s first day back at school didn’t go as smoothly as the Guam Department of Education would have hoped.
With home-based learning being the new norm, some issues did come to light yesterday.
GDOE Superintendent Jon Fernandez acknowledged that he and his staff were anticipating some hiccups.
“Our phone systems went down. Our vendor had trouble with the network and so probably around noon, we started noticing that schools are reporting the inability to get in and out via phone, you know, the phone calls. E-mails still work so we’re encouraging our parents to go ahead and send e-mail requests for anything that needs to get addressed and again to the central (GDOE) office as well. we’ll be happy to take your calls,” Fernandez said.
Despite the technical challenges, Fernandez believes that home learning is here to stay.
“As people get more familiar with interacting online, as teachers get more familiar delivering instructions online, and as kids learn how to interact. You know, a lot of our kids, this is natural to them, so you know, even though the next couple of weeks there may be some rough patches just to address, to improve, I think that by the end of this school year, with everything that’s required for us to address Covid-19, even if a vaccine is introduced and we can get back to normal, I’m really hoping that our experience with being online will continue to be a normal and integral part of how we teach our students going forward,” Fernandez said.
GDOE is still advising parents of students who are having issues with the online home learning program to contact the schools directly and coordinate with their teachers.