Coast360 adjusts hours and offers 3-month loan deferment

1478

Coast360 Federal Credit Union continues to evaluate opportunities to maintain core services to members during this time of social distancing and increased community efforts to mitigate the spread of coronavirus.

Effective Thursday, March 20, 2020 until further notice:

Members services will be reduced to the Maite drive-thru tellers, Contact Center and all online, mobile and phone banking. The Credit Union will no longer schedule appointments. Tamuning and Dededo member centers will remain closed, but the Credit Union has resumed Saturday operations.

Maite Member Center

Monday – Thursday: 10am to 3pm
Friday: 10am to 5pm
Saturday: 9am to 12pm

Contact Center (477-8736)

Monday – Thursday: 9am to 3pm
Friday: 9am to 5pm
Saturday: 9am to 12pm

3 Month Loan Deferment for Personal Loans

Coast360 is pleased to offer a 3-month deferment on personal loans as a way to provide members relief from the COVID-19 impact. To avail of the program, members should email creditsolutions@coast360fcu.com with their first and last name, and a contact number. A Credit Solutions representative will be in contact to process the request. For security, members are urged to refrain from sending any account numbers or other identifiable information. Deferment will not affect credit scores negatively and there will be no paperwork required.

“The health and safety of our employees and members remains our greatest priority at this time. We want to thank our members for being supportive and patient through the service adjustments we made this week. We are continually reviewing our processes to keep our community safe while keeping our commitment to serving our members with excellence,” Gener Deliquina, CEO.

Members are encouraged to take advantage of online, mobile and phone banking services as their primary banking channels. For information on these services, visit coast360fcu.com or call 477-8736 to enroll. Say informed on Credit Union services at coast360fcu.com/covid19 and facebook.com/coast360fcu.

##