Guam – District Court Judge Francis Tydingco-Gatewood has approved Federal Receiver GBB’s plan to impose penalties on solid waste customers who do not pay their bills.
GBB requested approval of the delinquency plan during the Quarterly Status Hearing before the District Court on Wednesday. GBB Principal Associate David Manning said that 14% of the new customers who have signed up for the collection service have not paid their bills since January, and another 4% are late in their payments.
THE DELIQUNECY PLAN:
Under the plan now approved by the Court, after 30 days, any unpaid balance will be considered late and the customer will get a reminder call from a Customer Service Representative at the Solid Waste Management Division [SWMD].
After 60 days, any unpaid balance will be considered delinquent and will result in a letter notifying the customer that their trash service will be discontinued unless their bill is paid within another 30 days from the date the letter was issued.
After 90 days, trash collection will be terminated, and your trash cart will be taken away from you.
A delinquent customer whose service has been discontinued must not only pay the past due amount, but will also have to pay one month in advance plus a $50 dollar fee to restore their service.
The plan also authorizes SWMD to contract with a collection agency to get you to pay your bill. And if your past due bill goes to collections, you’ll have to pay a $100 fee to get your trash pickup service restored.
Judge Tydingco-Gatewood’s order also approved GBB’s proposal to have payments collected through a local bank or banks.
The GBB plan calls for contracting with one or more commercial banks:
*to receive all payments on behalf of the SWMD and deposit the funds directly to the SWMD’s bank account.
*The bank would also be designated to receive mailed customer payments.
*The bank would transmit information about the payments to the SWMD and the Department of Administration on a daily basis.