DMHSA Holiday Crisis Hotline – Volunteers Needed


Guam – The Department of Mental Health & Substance Abuse (DMHSA) will continue to host the annual Holiday Crisis Hotline – 647-8833 and therefore puts out a call for individuals and organizations to volunteer time and resources to support individuals in crisis.  Volunteers are required to attend training on December 18, 2010 from 8:30 a.m.- 4:30 p.m. at the PEACE office in Hagatna.

The DMHSA-led holiday crisis hotline is a public service and a collaborative effort with other government agencies, the private sector, and community volunteers.

The goal is to provide safety through verbal interventions through the holiday crisis hotline. Individuals who find it extremely difficult to get through the holidays because of feelings of loneliness, despair, helplessness, anger, and resentfulness can call the hotline number at 647- 8833.

Trained volunteers and a mental health professional will be available to provide immediate crisis intervention and referral information on available services offering basic necessities such as food, shelter, clothing, etc. On Guam, there are approximately 120 referral outlets that holiday hotline volunteers could refer individuals to for assistance.  

Holiday Crisis Hotline Operations:

Begins On: December 24th at 6p.m. and ends December 26th, 2010 at 6a.m.

Starts up again: December 31st. at 6p.m. and ends January 2nd, 2011 at 6 a.m.

Volunteers will have a list of taxi services available to assist hotline callers in need of safe transportation.   The caller is responsible for paying for their taxi fees.   

For more information on becoming a volunteer, please call Peter J. Cruz at 477-8861, or 477-9079 thru 9083 or visit