First batch of PUA benefits released

GDOL PUA processing center (PNC file photo)

The Guam Department of Labor has announced that the first batch of payments for Pandemic Unemployment Assistance claims have been processed.

The total amounts to $35 million dollars for claims that were filed between May 30 – June 1.

“We are relieved to have the first batch of claims paid out, which claimants can expect by direct deposit or mail,” said Labor Director David Dell’Isola.

“We have been working very hard with Department of Administration to ensure our payment process is efficient and ongoing. We thank the Governor and Lt. Governor for clearing the trail to keep us moving forward. We also want to thank the public for their patience.”

Electronic transfers and paper checks will be issued to error-free claims on a first in, first out basis. GDOL has advised those who have issues with their claims to email

If claimants have already emailed, the PUA team will respond as soon as they can. The department has noted there is a currently high volume of inquiries at this time.

Report Fraud 

GDOL continues to encourage the public to report unemployment fraud to protect local and federal tax dollars by emailing or calling the Office of Inspector General Hotline at 800.347.3756

Claimant fraud may include knowingly submitting false information (social security, income, etc.), collecting benefits when ineligible, certifying for benefits while not being able and available to work, or intentionally collecting full benefits while not reporting wages or income.

In-person applications 

In-person applications are continuing to be offered 9 a.m. to 3 p.m. for first-time applicants by appointment only.

Applicants can call for an appointment at the Guam Community College processing center, or at one of the roving locations at public library sites.

The application centers reserve 9 to 11 a.m. for senior citizens, veterans and persons with disabilities.

The phone numbers are: 

● 988-3672
● 788-0729
● 689-1872

The roving village library schedule is as follows:

● Dededo: June 22, 25 and 29
● Hagåtña: June 23, 27 and 30
● Yona: June 26

Dates are subject to change depending on turnout.

Phone applications

Residents can also apply over the phone by calling:

● 735-0518 through 0526

For more information on the unemployment assistance programs, call 311, 735-0527 or 735-0532 on weekdays.

For login issues, email

For claim or weekly certification issues, email