GPA & GWA: Islandwide Disconnection Campaign Begins Wednesday

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Guam – The Guam Power Authority and the Guam Waterworks Authority are advising that another campaign is underway to disconnect water and electric utility as well as private streetlight accounts that are 30 days or more past due. The campaign will be islandwide and it starts Wednesday.

GPA customers whose electric utility account(s) are delinquent are advised to make payment directly to GPA Customer Service locations to avoid reconnection charges; those customers with arrears making payments after 3 p.m. are further advised to see a customer representative.

Disconnected utility accounts maybe without service for up to 24 hours due to the high volume of delinquent accounts to be disconnected.

Customers are strongly urged to keep their electric utility accounts current.

Reminder: Customers whose electric utility accounts are disconnected for five working days or more must reapply for electric service with all charges to be assessed.

Customers whose electric utility accounts are delinquent must render payment at the GPA Customer Service locations at the Harmon Main Office, the Hagåtña Satellite Office in the Julale Shopping Center or the Agat Satellite Office.

The Guam Waterworks Authority will also be disconnecting water & wastewater utility accounts 30 days or more past due ISLANDWIDE.

GWA customers whose water & wastewater account(s) are delinquent are advised to make payment directly to GWA Customer Service location in Upper Tumon to avoid reconnection charges; those customers with arrears making payments after 3 p.m. are further advised to see a customer representative. Disconnected water & wastewater account(s) maybe without service for up to 24 hours due to the high volume of delinquent accounts to be disconnected.

Customers are strongly urged to keep their water/wastewater utility accounts current. Reminder: Customers whose water & wastewater utility accounts are disconnected for five working days or more must reapply for services with all charges to be assessed.

GWA’s hours are from 7:30 a.m. to 6:00 p.m. at our Upper Tumon office. For more information call 647-7800 or log in our website at www.guamwaterworks.org

If you have not received your billing statement, or require information regarding your electric/water/wastewater account(s), please contact any GPA Customer Service Office or GWA Customer Service Office respectively.