GPA warns of phone scam

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The Guam Power Authority has confirmed receiving multiple reports from GPA customers and island restaurants about receiving a telephone call from an off-island telephone number requesting for customer payment over the phone and threatening that their power service will be disconnected if they don’t pay.

GPA advises the public that GPA employees do not initiate or make phone calls to customers to request for immediate payments over the telephone. Nor do they threaten power service disconnection.

“Calls have been received from a Donald Roberts from GPA from an off-island telephone number ‘011-888-728-9218’ requesting payments and threatening disconnection of power services,” GPA stated in a news release.

GPA General Manager John Benavente said: “The public should use every caution when contacted by anyone claiming to work for GPA and requesting payment or that their service will be disconnected if payment is not made immediately. Be very cautious when dealing with unknown callers or persons claiming to represent GPA to collect payment and always report any unusual or unprofessional behavior to the authorities.”

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Jolene Toves
Jolene joined the PNC team in 2017, as a producer, co-anchor and investigative reporter covering law enforcement, courts and crimes. Notable coverage includes the Ehlert case, the Mark Torre Jr. trial, the Allan Agababa trial, exclusive pieces on the Life of a Drug Dealer/Addict, and Life behind bars...the story of Honofre Chargualaf and Kevin Cruz. In 2019, she was promoted to Assistant News Director and Lead Anchor. From 2015 to 2017 she served as Public Relations and Promotions Manager, for the Hotel Nikko Guam handling local radio and advertorial promotions, as well as produced and directed tv commercials for the hotel. Prior to this she worked with KUAM for three years as a reporter and segment host. She began her journalism career in 2012, working with Glimpses of Guam contributing to the Guam Business Magazine, R&R magazine, MDM magazine and the Marianas Business Journal.