The Medical City opens new Guam referral office

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Dr. Eugenio Ramos, President and CEO of The Medical City, said services provided by The Medical City's network include cardiovascular care, cancer care, neuroscience, and surgery.
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Everyone goes through sick days and sometimes, the care that they need isn’t readily available. This is why one healthcare group is working to provide better access to medical services to the people of Guam.

In 2015, the Guam Regional Medical City opened to provide local residents access to specialized care close to home.

Although the services offered at the facility are extensive, there are certain procedures that aren’t readily available on the island. This is the reason why the hospital’s parent organization, The Medical City, is establishing a referral office to provide Guam residents with continuous care from dozens of facilities throughout the Philippines.

Dr. Eugenio Ramos, President and CEO of The Medical City, said: “You don’t have to worry about losing information. You don’t have to worry about not fully understanding what that doctor in Manila is talking about when you go back to Guam. Or when you talk to that doctor in Guam and you can’t recall…because there’s going to be a hand-off, which is why that connection is important.”

Services provided by The Medical City’s network include cardiovascular care, cancer care, neuroscience, and surgery.

The company’s philosophy is having patients as partners, where the patient is not viewed as a problem to be solved, but as someone who plays an active role in their journey towards better health.

Eric Plinske, Vice President of Corporate Affairs at GRMC, said: “The medical referral office is that middle component where they’re going to do the logistics – the liaison for concierge service. How to get someone to the Philippines, working on their hotels, transportation, and appointments. Even leisure activities like shopping malls or morning golfing. Helping you set that up from Guam to the Philippines and back, you have total confidence that there are no missing links.”

The Medical City’s referral office will be opening tomorrow at the Ran-Care Commercial Building in Tamuning. You may contact the office at 988-8627.

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