Guam – GTA customers found themselves for the most part cut off from the world of communication yesterday, but they were not the only ones, in fact according to GTA the wireless outage affected networks worldwide.
Reception in an out, or none whatsoever, was an issue many wireless GTA subscribers experienced yesterday the issue was the result of faulty software.
According to a release from GTA, they were one of 13 networks worldwide that suffered major outages with millions of smartphone users in Britain Japan and Guam losing voice and internet access. The faulty software was deployed by mobile network equipment maker Ericsson.
GTA President Roland Certeza stated, his teams along with Ericsson were working hard for over 10 hours to remedy the situation. He further thanked GTA subscribers for their patience and understanding which provided GTA with the needed time to address the problem.
The issues have since been resolved.