GTA’s wireless outage was caused by worldwide faulty software problem

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Guam – GTA customers found themselves for the most part cut off from the world of communication yesterday, but they were not the only ones, in fact according to GTA the wireless outage affected networks worldwide.

Reception in an out, or none whatsoever, was an issue many wireless GTA subscribers experienced yesterday the issue was the result of faulty software.

According to a release from GTA, they were one of 13 networks worldwide that suffered major outages with millions of smartphone users in Britain Japan and Guam losing voice and internet access. The faulty software was deployed by mobile network equipment maker Ericsson.

GTA President Roland Certeza stated, his teams along with Ericsson were working hard for over 10 hours to remedy the situation. He further thanked GTA subscribers for their patience and understanding which provided GTA with the needed time to address the problem.

The issues have since been resolved.

SOURCEJolene Toves
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Jolene Toves
Jolene joined the PNC team in 2017, as a producer, co-anchor and investigative reporter covering law enforcement, courts and crimes. Notable coverage includes the Ehlert case, the Mark Torre Jr. trial, the Allan Agababa trial, exclusive pieces on the Life of a Drug Dealer/Addict, and Life behind bars...the story of Honofre Chargualaf and Kevin Cruz. In 2019, she was promoted to Assistant News Director and Lead Anchor. From 2015 to 2017 she served as Public Relations and Promotions Manager, for the Hotel Nikko Guam handling local radio and advertorial promotions, as well as produced and directed tv commercials for the hotel. Prior to this she worked with KUAM for three years as a reporter and segment host. She began her journalism career in 2012, working with Glimpses of Guam contributing to the Guam Business Magazine, R&R magazine, MDM magazine and the Marianas Business Journal.