Guam Quality Control Awarded For Achieving 98.28% Completion Rate


Guam- The Director of the Department of Public Health and Social Services, Mr. James W. Gillan, is pleased to announce that the Food and Nutrition Services (FNS), U.S. Department of Agriculture (USDA), had awarded Guam’s Quality Control program for achieving a 98.28% completion rate in FY2010,  resulting in no adjustments to the State error rate for low completion.

According to Ms. Jessica Shahin, Associate Administrator of the Supplemental Nutrition Program (SNAP), FNS, USDA, this accomplishment reflects the State’s commitment to the integrity and accuracy of the Quality Control system.

The recognition states that Guam had one of the highest completion rates in the country and was acknowledged on a national level in this new category.  Completion rates are in the forefront of the agency’s focus and an essential element of program integrity.

The Bureau of Management Support of the Division of Public Welfare is mandated by 7 Code of Federal Regulations Parts 271-285, the Food Stamp Act of 2008, provisions of the Balance Act of 1977 to conduct Quality Control Reviews of SNAP cases to ensure that requirements are complied with in the processing of applications of food stamp benefits.  Cases are randomly selected every month for a thorough review on the eligibility criteria of all SNAP recipients.

Quality Control reviews findings are used to evaluate the performance of the State and the effectiveness of Federal laws and regulations.

Should you have any questions or need additional information, please contact Mrs. Annie Gozum-Soto, Human Services Program Administrator, Bureau of Management Support at 735-7345 or 7344.