GWA launches improved online payment system

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The Guam Waterworks Authority (GWA) has officially launched its upgraded pay site at PayGWA.com.

“We’re excited to offer our customers an improved online experience, plus several new features that allow customers to pay online 24/7, monitor their water usage and view all past bills,” said GWA General Manager Miguel Bordallo.

Customers will need to go through a simple, two-step registration process and enter their GWA account number and billing zip code to register their account with the new system.

Another beneficial component is the “Pay Now” feature, which allows customers to make quick and easy payments without registering, by simply entering the account number and corresponding billing zip code.

PayGWA.com is just one of many ways GWA offers customers to make payment for their water bill, without the need to make a trip to the GWA locations or wait in line,” said Bordallo.  “We encourage everyone to visit PayGWA.com to experience all the convenient upgrades.”

PayGWA.com is compatible with mobile phone browsers and other devices so there is no need to download and install an app to make payments.

For more information, or for customer assistance, call 647-7800 or email customers@guamwaterworks.org.

Answers to Frequently Asked Questions about the new PayGWA.com are located here: https://paygwa.com/faq