Help still available for Mangkhut, Yutu survivors in the CNMI


Saipan—— The  Federal Emergency Management Agency and the U.S. Small Business Administration  continue to provide assistance for survivors who suffered damage and property loss due to Typhoon Mangkhut and Typhoon Yutu.

The CNMI government said at this stage of the recovery process, the emphasis for assistance is to meet the long-term needs of businesses and individuals impacted by the typhoons that hit the Northern Marianas last year.

FEMA and SBA representatives said they will continue to answer questions and help businesses and individuals close their approved disaster loans at the Multi-Purpose Center on Beach Road in Susupe

The hours of operation of the Disaster Loan Outreach Center (DLOC) are 9 a.m. to 6 p.m., Tuesday through Saturday. The DLOC is closed on Sundays and Mondays.

Businesses or individuals unable to visit the DLOC may obtain information by calling SBA’s toll-free number: 1-800-659-2955 (TTY 1-800-877-8339) or visit SBA at Disaster Loan Assistance.

Survivors of the typhoons who have registered for assistance with the Federal Emergency Management Agency have easy access to a toll-free Helpline that can answer many of their questions.

To access the Helpline, call the registration number, 800-621-FEMA (3362); select language, enter a ZIP code, and then select option “2” for the Helpline. Callers should have their disaster registration and Social Security numbers available.

A TTY number, 800-462-7585, is available to assist the hearing and speech impaired.

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Jolene Toves
Jolene joined the PNC team in 2017, as a producer, co-anchor and investigative reporter covering law enforcement, courts and crimes. Notable coverage includes the Ehlert case, the Mark Torre Jr. trial, the Allan Agababa trial, exclusive pieces on the Life of a Drug Dealer/Addict, and Life behind bars...the story of Honofre Chargualaf and Kevin Cruz. In 2019, she was promoted to Assistant News Director and Lead Anchor. From 2015 to 2017 she served as Public Relations and Promotions Manager, for the Hotel Nikko Guam handling local radio and advertorial promotions, as well as produced and directed tv commercials for the hotel. Prior to this she worked with KUAM for three years as a reporter and segment host. She began her journalism career in 2012, working with Glimpses of Guam contributing to the Guam Business Magazine, R&R magazine, MDM magazine and the Marianas Business Journal.