Hilton’s Ariel Morota Wins Golden Latte Award

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Guam – Hilton Guam Resort and Spa’s Ariel Morota was recognized at Guam Visitors Bureau’s Annual Golden Latte Award ceremony. 

Out of 14 nominees, in the HERO (Hospitality Employees aRe Outstanding) non-supervisory category, Ariel came out on top as the winner.

The Golden Latte Awards, presented by the Guam Visitors Bureau and the Guam Hotel and Restaurant Association, recognizes the island’s best hospitality industry professionals. The award ceremony promotes the “Hafa Adai Spirit”, the hospitable attitude that the island is known for.

Ariel is often commended by guests at Hilton Guam Resort and Spa. Ariel has received numerous “Hilton – Catch me at my Best Comment Cards” as well as emails commenting on his professional service and friendly attitude. “I think that great service is a ripple effect; small deeds can create waves when everyone gets involved,” Ariel says.

Ariel has worked at Hilton Guam Resort and Spa for over 2 years, starting at the Executive Lounge. He has since transferred to the food and beverage department, working in Roy’s Restaurant. Before his recognition at the 2013 Golden Latte Awards, Ariel has won Team Member of the Month in July of 2012, and Team Member of the Year in 2012. Glenda Villa, Director of Guest Relations, who oversees the Executive Lounge, states “Ariel’s personalized service to all our VIP guests is exemplary. He addresses our guests by names; remember their favorite drinks, favorite food and special occasions in their life.”

Media can access additional information about Hilton Guam Resort and Spa at http://news.hilton.com/guam

About Hilton Hotels & Resorts
Founded in 1919 as the flagship brand of Hilton Worldwide, Hilton Hotels & Resorts continues to build upon its legacy of innovation by developing products and services to meet the needs of savvy global travelers at more than 550 hotels across six continents.

Hilton Guam Resort & Spa’s Ariel Morota wins Golden Latte Award

TUMON BAY, Guam – June 24, 2013 – Hilton Guam Resort and Spa’s Ariel Morota was
recognized at Guam Visitors Bureau’s Annual Golden Latte Award ceremony. Out of 14
nominees, in the HERO (Hospitality Employees aRe Outstanding) non-supervisory category,
Ariel came out on top as the winner.
The Golden Latte Awards, presented by the Guam Visitors Bureau and the Guam Hotel and
Restaurant Association, recognizes the island’s best hospitality industry professionals. The
award ceremony promotes the “Hafa Adai Spirit”, the hospitable attitude that the island is
known for.
Ariel is often commended by guests at Hilton Guam Resort and Spa. Ariel has received
numerous “Hilton – Catch me at my Best Comment Cards” as well as emails commenting on
his professional service and friendly attitude. “I think that great service is a ripple effect;
small deeds can create waves when everyone gets involved,” Ariel says.
Ariel has worked at Hilton Guam Resort and Spa for over 2 years, starting at the Executive
Lounge. He has since transferred to the food and beverage department, working in Roy’s
Restaurant. Before his recognition at the 2013 Golden Latte Awards, Ariel has won Team
Member of the Month in July of 2012, and Team Member of the Year in 2012. Glenda Villa,
Director of Guest Relations, who oversees the Executive Lounge, states “Ariel’s
personalized service to all our VIP guests is exemplary. He addresses our guests by names;
remember their favorite drinks, favorite food and special occasions in their life.”
Media can access additional information about Hilton Guam Resort and Spa at http://
About Hilton Hotels & Resorts
Founded in 1919 as the flagship brand of Hilton Worldwide, Hilton Hotels & Resorts
continues to build upon its legacy of innovation by developing products and services to meet
the needs of savvy global travelers at more than 550 hotels across six continents. Hilton is
the stylish, forward-thinking global leader in hospitality with Team Members shaping

experiences in which every guest feels cared for, valued and respected. Access the latest
news at news.hilton.com and begin your journey at www.hilton.com or www.hilton.com/offers
for the latest hotel specials. View a list of official social channels at www.hilton.com/social.
Hilton Hotels & Resorts is one of Hilton Worldwide’s ten market leading brands.