JIC #120: GRMC reports one more positive case of COVID-19


The Joint Information Center advises that Guam Regional Medical City reported 1 more positive case of  COVID-19 on Tuesday morning.

COVID-19 test results are reported from multiple labs at varying times of the day.

This latest cases raises to 152 the number of confirmed cases of COVID-19 since the crisis began. 124 have been released from isolation after presumably recovering from the disease. 5 people have died.

Cumulative test results will be provided this evening once all tests from today are finalized.

For updated information on COVID-19 cases on Guam, visit the COVID-19 Dashboard at

Expanded Testing Continues 

DPHSS in collaboration with the Government of Guam (GovGuam), private, and federal
agencies continue expanded testing this week.

Expanded testings are scheduled today, May 12,  for Guma Trankilidat in Tumon.

Additional tests will be conducted from 9 a.m. to 12 p.m. on Friday, May 15, at GHURA public housing in Lower Agat, Upper Agat, and Merizo on Friday, May 15.

Testing is free and open to residents in these areas. Please show an I.D.

If you are experiencing symptoms consistent with COVID-19, please call your health care

If a patient does not have a regular health care provider, they can call any of the
Community Health Centers or the DPHSS Medical Triage Hotline Phone Numbers listed below to report symptoms and obtain guidance from clinicians, or call 311.

● (671) 480-7859
● (671) 480-6760/3
● (671) 480-7883
● (671) 687-6170 (ADA Dedicated Number)

GovGuam Update – What’s Open, What’s Closed? 

Under PCOR 2, GovGuam essential agencies remain operational and GovGuam nonessential
agencies operate in a limited capacity.

Refer to attached GovGuam PCOR2 Hours of Operation.

GDOL Updates on Unemployment Applications 

The Guam Department of Labor (GDOL) continues to work to make the employee online
application module available. GDOL is not accepting applications for unemployment benefits at its physical locations at this time.

The agency anticipates the module to be live in within two weeks.

To date, the employer registration count has risen to 763 registered employers, accounting for 13,064 employees. GDOL continues to encourage employers and business owners who have displaced workers to register at www.HireGuam.com and report employee information who have been furloughed, laid-off, or have reduced hours caused by COVID-19.

Stay updated with the employee online application module availability by following GDOL on facebook or visiting www.dol.guam.gov .

Medicare Fraud Information 

Stay alert for fraud during the coronavirus national emergency. Con artists like to take
advantage of people when they’re distracted and may try to get your Medicare Number or
personal information so they can steal your identity and commit Medicare fraud. Medicare fraud results in higher health care costs and taxes for everyone.

Protect yourself from Medicare fraud. Guard your Medicare card like it’s a credit card.

● Medicare will never contact you for your Medicare Number or other personal
information unless you’ve given them permission in advance.

● Medicare will never call you to sell you anything.

● You may get calls from people promising you things if you give them a Medicare
Number. Don’t do it.

● Medicare will never visit you at your home.

● Medicare can’t enroll you over the phone unless you called first.

Check regularly for Medicare billing fraud. Review your Medicare claims and Medicare
Summary Notices for any services billed to your Medicare Number you don’t recognize.
Report anything suspicious to Medicare.

If you suspect fraud, call 1-800-MEDICARE.

For more information contact Chad Palomo of the DPHSS Division of Senior Citizens at 735-7421/7415 or through email at chad.palomo@dphss.guam.gov.

Guam in PCOR2 

Guam remains in Pandemic Condition of Readiness (PCOR) 2.

PCOR 2 is the level with moderate restrictions and is intended to signal a positive movement toward normalcy.

The PCOR 2 goals involve an effort to continue to slow the possible spread of COVID-19 while being able to gradually re-open certain business, non-governmental organization, government, and individual activities.

Industry specific guidelines are made available for businesses and non-governmental
organizations on the DPHSS website: http://dphss.guam.gov/pandemic-condition-of-readiness-level-2-pcor2-re-opening-your-business/

Although many businesses will be open to the public, the community is reminded to continue to practice precautionary measures:

● Maintain a distance of 6 feet between yourself and others
● Wear facial coverings around others and in public establishments
● Adhere to respective business protocols in place for protection from COVID-19
● Practice good hygiene frequently
● Stay home if you are sick

While social gatherings of no more than 10 people are allowed, keep in mind the health and
safety of your loved ones. Practice safe measures when around others by waving instead of
hugging or embracing one another.

For inquiries on COVID-19, contact 311 through a local number, or call the Joint Information Center at (671) 478-0208/09/10.