JIC #43: Third COVID-19 death; Profiles of earlier cases; COVID-19 hotline; DPHSS updates


On Wednesday, April 1, 2020 at 11:58 a.m. (ChST), Guam’s third COVID-19-related death occurred at the Guam Memorial Hospital (GMH).

The patient was 81 years old with underlying health issues, which were compounded by COVID-19. The patient had no recent travel history but initial investigations indicate the patient may have contracted COVID-19 from community contact.

DPHSS tested 28 individuals for COVID-19 on Tuesday, March 31, 2020 with conclusive results. Nine (9) tested positive through DPHSS and 19 tested negative for SARS-CoV-2. The DPHSS overall count also includes four positive cases that were tested by the Naval Health Research Center (NHRC) in San Diego. Additional results will be provided later this evening once today’s test results are finalized.

Preliminary Profiles of Confirmed Cases

Most of Guam COVID-19 known positive cases have epidemiological links to other confirmed cases. Profiles of the 69 confirmed cases, which includes reports of four positive confirmed cases that DPHSS received from the U.S. Naval Hospital that was tested through the Department of Defense and sent off-island:






3 deceased
7 recovered

59 in isolation

35 male

34 female

23 from the north

31 from central

11 from the south

 2 homeless

 2 pending

8 – Philippines

2 – U.S. Mainland

1 – Hawaii

1 – Japan

1 – Singapore

*Some cases traveled to more than one country

1 is in their 90s

3 are in their 80s

6 are in their 70s

21 are in their 60s

13 are in their 50s

11 are in their 40s

8 are in their 30s

6 are in their 20s


COVID-19 Related Inquiries – Call 311

In order to address COVID-19 related inquiries, the Office of the Governor has launched a hotline for COVID-19 related inquiries. Local numbers can call 311 and be patched through the following menu:

Medical questions regarding COVID-19 (DPHSS Nurse Triage)

Operational daily, from 6 a.m. – 10 p.m.

Report a business in violation of the Social Isolation Directive (Department of Revenue & Taxation)

Operational Monday through Friday, from 8 a.m. – 5 p.m.

Report an individual in violation of the Social Isolation Directive (Guam Police Department)

Operational 24/7

Business owner with questions on economic relief (Guam Economic Development Authority)

Operational Monday through Friday, from 8 a.m. – 5 p.m.

Employment and unemployment guidance (Department of Labor)

Operational Monday through Friday, from 8 a.m. – 5 p.m.

Counseling Hotline (Guam Behavioral Health and Wellness Center)

Operational 24/7

General Inquiries (Joint Information Center)

Operational Monday through Friday, from 8 a.m. – 5 p.m.

Callers from a non-local number can contact the Joint Information Center at (671) 478-0208/9/10, operational Monday through Friday, from 8 a.m. – 5 p.m.

COVID-19 Guidance for Employers

DPHSS provides guidance for employers from both the Government of Guam and the private sector for employees who were advised to quarantine for reasons related to COVID-19.

There is no official quarantine order or document served to employees who complete their 14-day self-quarantine. Once the 14-day self-quarantine period is complete, the employee’s health care provider should conduct an evaluation prior to allowing the employee to return back to work. A doctor’s note is not required unless the clinician answers “no” to the question, “Was the employee free from symptoms of COVID-19 during the 14 days?” To download Standard Operating Procedure (SOP) 2020-05, visit the DPHSS website at http://dphss.guam.gov/covid-19-general-resources/.

DPHSS Extends Expiration Dates of Controlled Substances Registration

The DPHSS Division of Environmental Health today announces that current holders of the Guam Controlled Substances Registration (CSR), which authorizes them to manufacture, distribute, or dispense (pharmaceutical) controlled substances, whose CSR is expiring in April, May, June, and July of this year will have their expiration date extended to September 30, 2020.

Submission of renewal application and fee for these registrants are not required. Any physician or institution seeking a new CSR will still need to apply and pay all applicable fees. For any questions, please contact the Division of Environmental Health at 300-9568.

For inquiries on COVID-19, local numbers can call 311 or contact the Joint Information Center at (671) 478-0208/09/10 Monday through Friday, 8 a.m. to 5 p.m.