Limtiaco Working With Veterans Affairs Office to Help Vets Process Claims

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Guam – Senator Limtiaco is working with the Veterans Affairs Office to set up satellite kiosks in senatorial offices to assist with Veterans Benefits Claims processing.

Veterans will soon be able to receive assistance from senatorial office staff, process, and electronically submit their benefit claims at a senatorial office near them.

Each office will have a designated staff member who will be trained by the VA Office to assist veterans and a computer station dedicated to Veterans for processing and for following up on their claims. 

“Based on the concerns brought to my attention by many of our Guam veterans on the need for a local claims processing center, I have been working with Mr. John Unpingco to figure out a way to assist our veterans in establishing a claims center on Guam.  John Unpingco reached out to the regional office and they identified the main culprit of the delays as being access to computers, the gathering of the claims documents and submitting online.  So, Mr. Unpingco and I proposed expanding the processing locations and training personnel to assist veterans with online computer access, scanning and submitting claims paperwork online via the eBenefit and myHealththeVet apllications and checking on the status of claims electronically,” explained Limtiaco.

READ the release from Senator Limtiaco below:

Senator Limtiaco soon to establish cooperative with Veterans Affairs Office; senatorial offices to setup satellite kiosks and assist with Veterans Benefits Claims processing.

Tamuning, GU – Veterans will soon be able to receive assistance from senatorial office staff, process, and electronically submit their benefit claims at a senatorial office near them.

“Based on the concerns brought to my attention by many of our Guam veterans on the need for a local claims processing center, I have been working with Mr. John Unpingco to figure out a way to assist our veterans in establishing a claims center on Guam.  John Unpingco reached out to the regional office and they identified the main culprit of the delays as being access to computers, the gathering of the claims documents and submitting online.  So, Mr. Unpingco and I proposed expanding the processing locations and training personnel to assist veterans with online computer access, scanning and submitting claims paperwork online via the eBenefit and myHealththeVet apllications and checking on the status of claims electronically,” explained Limtiaco.

“The idea morphed from the VA Regional Office’s Internet Café suggestion into establishing a VA Claims Kiosk at my office and training our personnel to assist.  The VA office in Guam and the VA Regional Office in Hawaii supports this and so I want to expand it to the rest of the Legislature to make it more convenient for our veterans,” notes Limtiaco.  Senator Limtiaco invites all his colleagues of the Guam Legislature to participate in the program and to do so by contacting his office. “ Several senators have confirmed participation including, Senators Tony Ada, Aline Yamashita, Chris Duenas, Brant McCreadie and Tommy Morrison.”

Each office will have a designated staff-member who will be trained by the VA Office to assist the veterans in accessing the applications and with organizing documents and submitting the claims online. A computer station can be dedicated to our Veterans for efficient processing and to allow them access to follow up on the status of their claim.

A joint press release will be issued by Senator Limtiaco and the Veterans Affairs Office following the establishment and opening of the kiosks following the new year.  We encourage our island’s veterans to take advantage of this opportunity.