Memo issued on restrictions, allowances for business, government operations in accordance with new order

Department of Public Health and Social Services (PNC file photo)

The Department of Public Health and Social Services (DPHSS) issued Guidance Memo 2020-39 to advise the public of restrictions and allowances for business and government operations in accordance with Executive Order No. 2020-34 during the current Pandemic Conditions of Readiness (PCOR) 1, which was declared by Executive Order No. 2020-27.

This Guidance Memo includes the following updates from previous guidance memos:

Authorized Businesses and Services

Critical Government of Guam agencies, provided such agencies and departments are able to adequately protect their employees and the public through the implementation of COVID-19 mitigation measures provided by U.S. Centers for Disease Control and Prevention (CDC) and DPHSS Guidance Memo 2020-28.

All other Government of Guam agencies may operate at 25% capacity. Business-related customer services may operate on a limited basis. All other customer service functions may occur by appointment.

Outdoor Dining at Eating and Drinking Establishments

The dining area may be covered to protect from the elements but shall not be enclosed by more than two walls;

Adherence to the Guam Food Code;

Prohibition of indoor dining;

Each party must be comprised of individuals from the same household and not to exceed six (6) people;

Customers must wear face masks when speaking with the employees;

All tables between different parties must be at least 6 feet apart or have a physical barrier between the parties which is of sufficient height and width;

Customers are permitted to enter the establishment to use the restrooms;

A written record is maintained as outlined in DPHSS Guidance Memo 2020-39.

Other Retail Stores may operate at no greater than 25% capacity and further subject to the following conditions: mandating the wearing of masks and social distancing of at least six (6) feet, providing for easy access to either a hand washing station or hand sanitizer, encouraging all employees and patrons to download the Guam COVID Alert App.

Running, walking, biking, and other individual recreation and exercise is permitted on public roadways, beaches, and parks.

Recreational boating by single household unit.

Outdoor, non-contact, recreational activities, such as golf, tennis, shooting, scuba diving; provided, the following are implemented:

Social distancing of not less than 6 ft. is maintained;

Face mask is worn whenever possible

Group activities cannot exceed 4 individuals; and

Each golfer shall ride in a separate cart.

The following businesses and services are by appointment only, and must not exceed 25% of the occupancy load:

Animal grooming and training establishments;

Cosmetology Establishments; must adhere to the following restrictions:

Prohibits walk-ins;

Prohibits waiting rooms (customers must wait in their vehicles);

Separate rooms are utilized or workstations must be 6 ft apart;

The employee servicing the customer wears a face mask and a face shield;

Cosmetology Establishments comply with DPHSS Guidance Memorandum 2020-26;

Therapeutic massage establishments comply with DPHSS Guidance Memorandum 2020-22; and

A written record is maintained as outlined in DPHSS Guidance Memo 2020-39

Dive shops;

Auto wash, detailing, and tinting businesses;

Photography services;

Financial planning;

Advertising and marketing;

In-office Consulting;

Shopping Centers or Malls with the following requirements:

Food courts or Eating and Drinking Establishments are authorized Outdoor Dining and/or take out only—indoor dining is prohibited

All common areas that promote congregation are closed; and

All Authorized Businesses and Services within shopping centers or malls must comply with specific DPHSS guidance memos related to the associated Authorized Businesses and Services.

Previously authorized businesses and services operating at 50% of the occupancy load prior to this guidance memorandum may continue to do so.

All businesses that require servicing via appointment, as noted in this document, and are required to maintain a written record must keep a log that provides the following information, which must be readily available to DPHSS, when requested:

Date and time of the visit;

Name of the individual(s);

Assigned staff or server and/or table or workstation; and

Phone and/or email.

The business must verify the name of the individual and maintain this record for a period of 30 days from the date of service.

All businesses shall follow applicable requirements of DPHSS Guidance Memo 2020-29, which does not contradict or conflict with Executive Orders 2020-27 through 2020-33 and this memorandum, for social distancing; cleaning, sanitization, and/or disinfection of surfaces; posting of signs; face masks; and employee health and hygiene.

Businesses and Services Not Authorized for On-Site Operations.

Government of Guam agencies with customer service functions that are not deemed critical to the health and safety of the community;

Indoor dining services at Eating and Drinking Establishments;

Educational institutions, including public and private K-12 schools, colleges, and universities;

Child care facilities;

Theaters and museums;

Tourist attraction sites and venues

Bars and taverns;

Gymnasiums and fitness centers;

Movie theaters;

Sporting events of all types;

Public swimming pools;

Indoor firing range;

All places of worship, except for parking lot services;

Swimming pools, playgrounds, and other shared facilities and rooms in condominiums and apartments; and

All government of Guam public parks and beaches, except for individual use for the purpose of exercise, subject to social distancing mandates.

DPHSS Guidance Memorandum 2020-39, and other relevant DPHSS Guidance Memorandums listed above can be viewed in their entirety at

For the latest information on COVID-19, visit or For inquiries on COVID-19, contact 311 through a local number, or call the Joint Information Center at (671) 478-0208/09/10.

(JIC Release No. 359)