Most GDOL operations, including unemployment assistance, shut down in accordance with executive order

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GDOL PUA processing center (PNC file photo)

In compliance with the Governor of Guam’s Executive Order 2020-28, the Guam Department of Labor has closed down in-office operations, including Pandemic Unemployment Assistance.

This will be in effect from noon Friday, Aug. 21 through noon Friday, Aug. 28 as mandated by the order unless extended by the governor.

GDOL and PUA staff will continue to telework at a limited capacity and claimants may receive phone calls and/or emails from staff working to solve outstanding issues on individual applications.

The library processing centers will remain closed as the island is in Pandemic Condition of Readiness.

Additionally all of Labor’s 311 operations will be suspended until the department is able to reopen.

People may still contact the department through email at pua.hotline@dol.guam.gov.

“I want to let the public know that the Department of Administration has assured me batches of payments will continue to move forward, both direct deposits and paper checks,” said Department of Labor Director David Dell’Isola. “The online system will also continue to operate — hireguam.com. Applicants can still apply and file weekly claims from home.”

Those whose income has been affected because of the COVID executive order and quarantine should be eligible for unemployment assistance and can try to file online.

GDOL will announce when it can resume operations.

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