Navy Exchange Guam modifies hours of operation

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Effective Friday, April 3, Navy Exchange (NEX) Guam is updating its hours of operation at several facilities. The updated hours of operation are as follows:

NEX Main Store
Mon. to Thurs., 9 a.m. to 6 p.m.
Fri. to Sun., 10 a.m. to 7 p.m.

People 60 years and older and people with disabilities that require assistance will be authorized exclusive shopping privileges from 10 a.m.-noon, Friday, Saturday and Sunday.

Military in uniform will have head of line privileges entering the NEX Main Store and at the register 7 days a week, excluding the shopping hours for those 60 and older and people with disabilities.

Home Gallery
Mon. to Thurs., Closed
Fri. to Sun., 10 a.m. – 6 p.m.

Home Center
Mon. to Thurs., 9 a.m. to 6 p.m.
Fri. to Sun., 10 a.m. to 7 p.m.

Car Care Center & National Car Rental
Mon. to Sat., 8 a.m. to 3 p.m.
Sun., Closed

NCTS Gas Station
Mon. to Thurs., 10 a.m. to 3 p.m.
Fri. to Sun., 9 a.m. to 5 p.m.

Naval Hospital Gas Station & Car Care Center
Open daily, 9 a.m. to 6 p.m.
Closed (Car Care Center)

The following NEX Stores will be open for regular hours:

NCTS Mini Mart
Mon. to Sat., 7 a.m. to 8 p.m.
Sun., 7 a.m. to 6 p.m.

NCTS Gas Station
Mon. to Thurs., 10 a.m. to 3 p.m.
Fri. to Sun., 9 a.m. to 5 p.m.

Naval Hospital Mini Mart/Package Store
Open daily, 7 a.m. to 9 p.m.
Mon. to Fri., 9 a.m. to 9 p.m. (Package Store)
Sat. to Sun., 7 a.m. to 9 p.m. (Package Store)

The Polaris Point Mini Mart and the MDA Dive Shop will be closed until further notice.

The Orote Point Commissary remains open from 10 a.m. to 7 p.m., every day, except for Tuesday.

Additionally, Wendy’s on Naval Base Guam (NBG) is operating drive-thru services only.

Patrons Reminded to Adhere to Policies and Procedures

If you do NOT have to be on an NBG installation – please do not attempt to come onboard. Attempts to enter the base when not authorized causes unnecessary social interactions with critical NBG first responders who are tasked to provide safety and security of the installation.

NEX and Orote Commissary patrons are once again urged to have a plan, shop for only what you need and make efforts to shop at the lower occupancy time of the day, especially on Friday, Saturday and Sunday. Patrons are urged to come to the base at different times of the day to avoid long lines in the morning, limit unnecessary personal interactions and maximize social distancing.

The Orote Commissary limits the number of customers in the store to 60 patrons at a time to ensure proper social distancing. There have been lines during the morning hours on Friday, Saturday and Sunday. However, by mid-afternoon, the lines are significantly reduced.

All Patrons must adhere to the following policies and procedures:

  • Respect the 60 Years and Older Operating Hours: On Friday, Saturday, and Sunday, from 10 to noon, people 60 years and older and people with disabilities that require assistance will be authorized exclusive shopping privileges for the DeCA Orote Commissary and NEX Main Store.

  • If you are Sick Stay Home: Patrons who are experiencing flu-like symptoms will not be permitted access to NEX and Orote Commissary facilities. These patrons should stay at home or otherwise isolate themselves and telephonically contact appropriate medical authority.

  • Masks: The use of masks is highly encouraged, although access to NEX and Orote Commissary facilities will not be denied if patrons do not have a mask due to short supply islandwide.

  • Re-usable Bags: As an additional precaution, the NEX and Orote Commissary will discontinue the use of reusable bags at the register. This action is being taken with patrons’ health and safety in mind and will assist with further limiting the risk of virus.

  • Practice Proper Social Distancing:

  • While inside NEX and Orote Commissary facilities, and while waiting to enter these facilities, all patrons must adhere to strict social distancing practices and remain no less than six feet away from all other persons to the greatest extent
    possible. Signs and floor markers have been placed to aid you in this practice. This policy will be strictly enforced.

  • The number of personnel shopping per family should be minimized to the maximum extent possible.

  • Wherever feasible, it is strongly recommended that children should not accompany shoppers. If children do accompany shoppers, parents must ensure children maximize social distancing and prevent unnecessary interactions with other patrons.

  • Abide by all Purchase Limits:

  • Critical Public Health Supplies: To preserve inventory of critical public health supplies, NEX will limit patrons to one (1) identical item of the following products per family, per day: bleach, rubbing alcohol, disinfectants sprays, cleaners, hand sanitizer, hand soap, sanitizing wipes, toilet paper, paper towel, facial tissue, thermometers, gloves, masks, and water. The Orote Commissary is also limiting one (1) product per family for the aforementioned items, except for toilet paper, paper towel, and water, which is limited to two (2) per family. Both stores have established a two (2) item limit for baby wipes, diapers, and baby formula.

  • All Products: To ensure equitable distribution of commercial products, NEX and DeCA will limit patrons to one (1) shopping cart per family. Patrons are prohibited from making purchases which are excessive or unreasonably disproportionate in volume. Excessive purchasing of all products will be monitored and enforced. There will be no restock of cleaning/sanitation supplies during the day.

  • Gasoline: NEX will limit gasoline sales to one 1 vehicle and 1 container (no larger than 5 gallons) per day.

As a reminder the following personnel are authorized to access NBG at all times:

  • Active duty military and United States Coast Guard personnel and their authorized dependents;
  • National Guard and Reserve Component personnel and their authorized dependents;
  • Department of Defense (DoD) civilian employees and their authorized dependents;
  • Navy Exchange (NEX) and Defense Commissary Agency (DeCA) employees; and
  • Full-time contractors executing Mission Essential Base Operating Support, maintenance and construction.

Patrons who do not fall into any of the categories listed above are authorized to access NBG all day Friday, Saturday, and Sunday. MEP are advised to shop during the week to avoid congestion at the Commissary or NEX on weekends.
NBG, in consultation with public health authorities, will continue to evaluate and make changes to NBG policies, as required, to ensure a proper balance between public health and mission readiness. All persons are encouraged to monitor NBG social media for updates.

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