New Website for Driver’s License Branch Should Reduce Wait Times

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Guam – The Governor’s office has announced that a new website has been set up to allow pre-register their driver’s license and Guam identification card information.

According to a release, the new website will also allow residents to schedule an appointment with an agent for a driver’s license branch. 

The web address is>>> https://realid.drt.guam.gov/Default.aspx

The Governor’s office says that the new system was developed and installed in order to reduce wait times at the Driver’s License Branch.

READ the release from Adelup below:

FOR IMMEDIATE RELEASE
March 6, 2013

Long lines can now be averted at the Driver’s License Branch of the Department of Revenue and Taxation. DRT has a new system, which allows customers to pre-register their driver’s license and Guam identification card information. Residents can also schedule an appointment with an agent at the driver’s license branch to process their applications.

The online system is up and running. It can be accessed at https://realid.drt.guam.gov/Default.aspx.  The system provides a user-friendly interface to enter applicant data and print the required application forms. Applicants may bypass the on-line application and only schedule an appointment with an agent, as well.

The system was developed and installed in order to reduce wait times at the Driver’s License Branch.   A component was implemented to process applicants with scheduled appointments.  Additionally, by pre-registering online and printing the paperwork ahead of time, the applicant will be processed through the system much faster.

The web site provides on-line help and “how-to” tutorials, which can guide the applicant through the process.    The link provided above takes the applicant directly to the home page where there are several links available:

Guam Licensing Home
Schedule Appointment
Photo ID Application
Forms/Documents

The site is part of a long-term initiative to become RealID compliant and provide improved customer service. The RealID Act was an Act of Congress that modified U.S. Federal Law pertaining to security, authentication and issuance procedure standards for the state and territories driver’s license and identification cards.