Orote Commissary to restore one hour to shopping operations


Effective Wednesday, Nov. 25 the Orote Commissary will be open from 9 a.m. to 7 p.m. daily, except for Tuesdays for their regular closure.

“Several months ago, in an effort to prevent the spread of COVID-19 we saw many changes to our base services – among them the hours of operation for the Orote Commissary,” said NBG Commanding Officer Capt. Jeffrey Grimes. “We understand how critical this operation is for all those who utilize the commissary for their everyday needs and we want ensure that all who have access are afforded the opportunity of more flexible commissary hours. I know the Orote Commissary Team remains committed to ensuring a safe and positive shopping experience for all patrons.”

All valid ID card holders including, retirees and their dependents, and Veteran Health Identification Card (VHIC) holders are able to access NBG installations every day of the week.

All patrons must adhere to the following policies and procedures:

  • If you are Sick – Stay Home! Patrons who are experiencing flu-like symptoms will not be permitted access to NBG Installations or Navy Exchange (NEX) and Orote Commissary facilities. These patrons should stay at home or otherwise isolate themselves and telephonically contact appropriate medical authority.
  • The use of face coverings is mandatory when entering NBG installations and all on-base facilities to include the NEX and Orote Commissary. Those who are NOT wearing a face covering will NOT be allowed entry into any NBG facilities.
  • While inside NEX, Orote Commissary and NBG facilities, and while waiting to enter these facilities, all patrons must adhere to strict social distancing practices and remain no less than six feet away from all other persons to the greatest extent possible.
  • The parking lot for the Orote Commissary will only be open when the store opens. Patrons are advised to abide by all posted traffic signs and markings. Patrons are advised to NOT move or drive around traffic cones and barriers. Patrons shall NOT enter the parking lot until Security opens it.
  • The number of personnel shopping per family should be minimized to the maximum extent possible. Wherever feasible, it is strongly recommended that children should not accompany shoppers. If children do accompany shoppers, parents must ensure children maximize social distancing and prevent unnecessary interactions with other patrons.
  • To preserve inventory of critical public health supplies, the Commissary and NEX may limit the purchase of certain high-demand items for patrons.
  • To ensure equitable distribution of commercial products, NEX and Commissary will continue to limit patrons to one (1) shopping cart per family. Additionally, patrons are prohibited from making purchases which are excessive or unreasonably disproportionate in volume.  Excessive purchasing of all products will be monitored and enforced.  There will be no restock of cleaning/sanitation supplies during the day.

NBG, in consultation with public health authorities, will continue to evaluate and make changes to NBG policies, as required, to ensure a proper balance between public health and mission readiness. All persons are encouraged to monitor NBG social media for updates.