Pandemic Condition of Readiness FAQs
1. What is the Pandemic Condition of Readiness (PCOR) system?
The Pandemic Condition of Readiness (PCOR) system determines gradual lifting of
public mandates and restrictions based on specific circumstances and medically-driven
and public health readiness triggers that inform a decision by the Governor. There are
four phases to this system, ranging from PCOR 1 (maximum restrictions) to PCOR 4 (no
2. What is PCOR 2?
PCOR 2 is the level with moderate restrictions and is intended to signal a positive
movement toward normalcy. The PCOR 2 goals involve an effort to continue to slow the
possible spread of COVID-19 while being able to gradually re-open certain business,
non-governmental organization, government, and individual activities.
3. What triggers must be met to move from PCOR 1 to PCOR 2:
The following triggers must be met to inform a decision to shift from PCOR 1 to PCOR
a. CASES : Downward trend of confirmed cases and a downward trend of positive
tests as a percentage of total tests within a 14-day period, utilizing a 5-day rolling
b. HOSPITALIZATION : Guam hospitals are able to treat all inpatients without
resorting to crisis standards of care due to an increased rate of COVID-19 cases;
c. TESTING : Guam has the capacity to test all people with COVID-19 symptoms;
d. CONTACT TRACING : The DPHSS has the capacity to conduct adequate
monitoring of all COVID-19 cases and tracings of their contacts.
4. What business activities can re-open while ensuring the DPHSS “Minimum
Pandemic Workplace Operational Requirements” are adopted during PCOR 2?
● All business operations already authorized under PCOR 1;
● All other retail stores, as authorized for retail services in their Business License issued by the Department of Revenue and Taxation which may include the sale of items not deemed an essential item (as defined in DPHSS Guidance Memo 2020-05) and include Non-essential Retail Stores (as defined in DPHSS Guidance Memo 2020-05);
● Professional and other services not already allowed to operate during PCOR 1
(i.e. financial planning, advertising/marketing services, information technology
consulting, and photography services);
● Real estate sales; automotive sales, detailing, and cleaning;
● Cosmetic establishments that provide beauty, barber, and nail salon services;
● Flower shops;
● Shopping centers and mall operations, including take out orders from food courts
(no dining in); and
● Elective medical and dental procedures, treatments, and therapies.
All other business activities not listed in DPHSS Guidance Memo 2020-07 may be
considered during PCOR 2 or PCOR 3 based upon continued monitoring of medical data
and public health preparedness.
Businesses allowed to operate will no longer be restricted to selling only essential items. However, any activity must be strictly limited to the parameters of the valid business license to operate.
5. What government services will open in PCOR 2?
● Permitting and regulatory services at Department of Public Works (DPW), Department of Land Management (DLM), Department of Parks and Recreation (DPR), Guam Environmental Protection Agency (GEPA), Department of Agriculture (DOAg), and Department of Labor (DOL);
● DOL unemployment assistance;
● Department of Administration (DOA) operations;
● Department of Revenue and Taxation tax and business license branches;
● Police clearances; and
● Public Health licenses and certificates
6. What guidelines must businesses that are authorized to re-open under DPHSS
Guidance Memo 2020-07, follow under PCOR 2?
Businesses allowed to operate under PCOR 2 must follow guidelines outlined in
Executive Order 2020-15 and Department of Public Health and Social Services
(DPHSS) Guidance Memo 2020-07 which include the Minimum Pandemic Workplace
To view DPHSS Guidance Memo 2020-07, visit:
All allowed activities shall be conducted utilizing mitigation measures including, but not
limited to: mandate the wearing of face masks; develop and communicate social
distancing policies; limit in-person interactions and physical contact; train employees on
social distancing policies and protocols; implement regular screening protocols for
employees, customers/clients, or other workplace visitors; and assess sanitary workplace
conditions and policies.
7. What does a business need to have in place to open?
Businesses must work with its industry representatives and/or Chambers of Commerce
to collectively submit an industry-specific plan to ensure social distancing and adhere to
the Minimum Pandemic Workplace Operational Guidelines . Such industry-specific
plans should be submitted to the DPHSS at PCOR2Plans@dphss.guam.gov .
The Guam Chamber of Commerce and the Women’s Chamber of Commerce, through the
Governor’s Recovery Panel of Advisors will be submitting industry-specific guidelines
to the DPHSS prior to the official declaration of PCOR 2.
8. What if my business isn’t included in DPHSS Guidance Memo 2020-07? What can I do to change this?
If your business isn’t included in the DPHSS Guidance Memo 2020-07, this does not
prevent nor preclude the decision to re-open additional businesses during PCOR 2.
Businesses should continue to work with the Chambers of Commerce or other industry
representatives to ensure a plan is being crafted in the event such additional business
activities are authorized.
9. Does DPHSS need to approve industry-specific guidelines?
The DPHSS will not be approving industry-specific guidelines, rather, all businesses
should adhere to the Minimum Pandemic Workplace Operational Guidelines released by
the DPHSS as well as the industry-specific guidelines submitted by the Chambers of
Commerce or other industry representatives. For any inquiries on industry-specific
guidelines, please contact the Chamber of Commerce at 472-6311/8001.
DPHSS and the Department of Revenue and Taxation will continue to accept calls from
individuals or businesses that wish to report businesses that may not be adhering to the
minimum requirements and reduced occupancy rates. To report violations, please call
10. What occupancy rate can businesses operate under?
Businesses may operate at 50% of their occupancy rate.
11. Are social gatherings permitted?
Social gatherings are permitted in groups no larger than 10.
12. Are public parks and beaches open?
All government of Guam parks and beaches continue to be closed to all activities except
for individual use for purposes of exercise, both physical and mental, subject to social