Press Release: IT&E Updates on Communications Services in Saipan


(IT&E) – Guam, August 4, 2015

Here is a list of services available in Saipan:

• Internet is operational

• Landlines are operational

• Wireless services are operational Initial reports from Saipan are that the recently repaired undersea fiber cable was unaffected by Typhoon Soudelor.

However, a number of antennae sites in Saipan and Tinian are offline due to the loss of commercial power. Data, voice and SMS services are functioning at a decreased capacity because of the inactive antennae sites. All IT&E sites operate on commercial power. Pending CUC recovery, IT&E main sites are on backup generator power with more generators being deployed to charge battery banks at remote sites. IT&E has cell site teams working on some backhaul issues, which may cause some call congestion. All phone line infrastructure is underground. Businesses, residents, and government agencies that use cordless phones can use them if they have backup power. If not, a corded phone, which does not require power, must be utilized in order to make and receive calls.

“Our thoughts and prayers are with the people of Saipan as they recover from this devastating typhoon. We at IT&E are committed to helping in any way we can with the recovery effort and ensuring that repairs are made as quickly as possible to keep our customers connected with loved ones in Saipan and abroad” said IT&E CEO, Jim Oehlerking.

IT&E will provide further updates as they become available.