Safer and easier tax season starts today, including online and drive-thru services

Department of Revenue and Taxation (PNC file photo)

Tax season starts tomorrow and the Department of Revenue and Taxation has been leaning heavily into technology to make things safer and easier for taxpayers.

Largely due to the pandemic, Rev and Tax has brought many of its services online.

One of the most significant is the new EIP Lookup Portal, which launched at midnight Thursday.

A similar portal was launched last year for the first round of EIP.

Rev and Tax director Dafne Shimizu told Newstalk K57’s Patti Arroyo this morning that the new system has been enhanced to include new security upgrades.

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She said the portal serves two functions.

You can look up the status of your EIP2 payment and also look up the details of EIP payments that you’ve received for tax purposes.

As far as other online services, you can make tax payments online and for the first time, people will be able to receive tax refunds through direct deposit.

Dafne Shimizu, Department of Rev and Tax director, said: “We’re very excited to get this out and have this as an option. To save not only on the cost but also to save on time. Because I actually saw … I think at the Bank of Guam when I was driving by Agana yesterday … there were people that were standing outside waiting to get in. So this not only saves our government some money in terms of supplies, but it also saves our people time. So that you don’t have to worry about getting in line, whether you’re standing outside or in your car waiting at the drive-through teller. You can go ahead and be in bed or at home or at work, and your money will be deposited in your bank account.”

For those not quite ready to embrace online tax filing, Rev and Tax will allow people to file their taxes in person with a drive-thru service.

Also, the department will still have tax preparation services for certain select communities.

“A lot of people have been asking about whether or not we’re going to continue to do our courtesy tax prep service. Here at Rev and Tax, we have for many years had a system where … for individuals with disabilities, our veterans, and our manamko .. we do courtesy tax prep. So that will continue. It’s going to be limited, but we will continue to do those from 8 to noon. We wanted to make was very important for our team that we made sure that we can continue to provide this service because we know it’s a very important service for our people.”

Shimizu said that although the department’s current focus is EIP 2 and the Rebate Recovery Credit, her team at Rev and Tax is also monitoring developments related to the third round of EIP.