It is suspected that criminals used skimmer devices to capture data and then created cards that were sold and used for unauthorized transactions.
Saipan – First Hawaiian bank, which monitors it’s customer accounts 24/7, has identified certain ATM’s in Saipan believed to be involved in an ATM skimming incident.
“We want to assure our Saipan customers that First Hawaiian Bank’s system network was not compromised.” Ray Ono, First Hawaiian Bank Chief banking officer. “We take our customer privacy very seriously and will be reissuing cards for affected customers. Customers can also protect themselves by contacting us to change their pin immediately. First Hawaiian bank customers are not liable for fraudulent transactions on their accounts.”
Both Oleai branch ATM’s, located at Oleai center beach road, have been identified as involved in the ATM skimming incident with the window of exposure believed to be between March 12th through March 28th, 2016. First Hawaiian Bank customers on Saipan and Guam may call toll-free 800-545- 6300 or (808) 844-4321 in Hawaii. The bank will be reissuing cards to those affected. Customers are being advised to monitor their account statements and to notify their respective financial institution about any unauthorized transactions.
It is suspected that criminals used skimmer devices to capture data and then created cards that were sold and used for unauthorized transactions. First Hawaiian Bank (www.fhb.com) with $19.3 billion in total assets was founded in 1858 and is Hawaii’s largest bank. It operates 57 branch locations in Hawaii, three in Guam and two in the CNMI.