United bares further schedule adjustments for Guam

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United Airlines has announced that it will be making further adjustments to its Guam flight schedules due to the recent government mandates designed to quell the COVID-19 outbreak on the island. The adjusted schedule will be effective beginning March 22 and will remain in place through May 3.

The revised Guam flight schedules for the affected routes are outlined below:

Guam (GUM) – Narita, Japan (NRT) – March 22 – May 3, 2020

Airport (from/to)

Flight No.

Frequency

Aircraft

Guam

Narita

UA196

Daily, except 4/6, 4/9, 4/12, 4/15, 4/18, 4/21, 4/24, 4/27, 4/30

B737

Narita

Guam

UA197

Daily, except 4/6, 4/9, 4/12, 4/15, 4/18, 4/21, 4/24, 4/27, 4/30

B737

Guam (GUM) – Nagoya, Japan (NGO) – Effective March 22 – May 3, 2020

Airport (from/to)

Flight No.

Frequency

Aircraft

Guam

Nagoya

UA 137

Daily (to be suspended eff. 3/29)

B737

Nagoya

Guam

UA 136

Daily (to be suspended eff. 3/29)

B737

Guam (GUM) – Osaka, Japan (KIX) – Effective March 22 – May 3, 2020

Airport (from/to)

Flight No.

Frequency

Aircraft

Guam

Osaka

UA 151

Daily (to be suspended eff. 3/30)

B737

UA177

Tue., Thu., Sat. until 3/28. & 5/2

Osaka

Guam

UA 150

Daily (to be suspended eff. 3/30)

B737

UA178

Tue., Thu., Sat. until 3/28 & 5/2

Guam (GUM) – Koror, Palau (ROR) – Effective March 22 – May 3, 2020

Airport (from/to)

Flight No.

Frequency

Aircraft

Guam

Koror

UA 157

Thurs.

B737

Koror

Guam

UA 158

Fri.

B737

Guam (GUM) – Saipan (SPN) – Effective March 22 – May 3, 2020

Airport (from/to)

Flight No.

Frequency

Aircraft

Guam

Saipan

UA 174

Mon., Thurs., Sat. Sun.

B737

Saipan

Guam

UA 117

Mon., Thurs., Sat. Sun.

B737

 

Island Hopper – Effective March 22 – May 3, 2020

Airport (from/to)

Flight No.

Frequency

Aircraft

Guam

Honolulu

UA 155

Mondays

B737

Guam

Pohnpei

UA176

Saturdays

B737

Honolulu

Guam

UA 154

Mondays

B737

Pohnpei

Guam

UA95

Sundays

B737

 

United announced the following suspended flights beginning on March 22:

·        Narita: Two of the three daily flights will be suspended – UA 828/ UA 827 through May 2 and UA 873/ UA 874 through May 3.

·        Nagoya: Beginning on March 29, all Nagoya flights will be suspended through May 3.

·        Osaka: Beginning on March 30, all Osaka flights will be suspended through May 3.

·        Fukuoka: All Fukuoka flights will be suspended through May 3.

·        Manila: Beginning on March 22, all flights will be suspended through May 3. This includes the Manila to Koror segment.

·        Yap: The flight to Yap will operate on Sundays through May 3.

 

Given the high level of uncertainty regarding travel, United is working to give customers more flexibility by waiving change fees for any booking – domestic or international – made between March 3 and March 31. The waiver applies to all tickets, all fare types, all destinations, all points-of-sale and all travel dates available for sale. For more information visit https://www.united.com/ual/en/us/fly/travel/notices.html. United customers can contact united.com, United reservations at 1-800-UNITED-1 (1-800-864-8331), their travel agent, or United’s City Ticket Office in Guam for assistance with their flights.

 

Every customer. Every flight. Every day.

United continues to strengthen its commitment to its customers, looking at every aspect of its business to ensure that the carrier keeps customers’ best interests at the heart of its service. In addition to today’s announcement, United recently:

·        Announced that MileagePlus award miles will never expire

·        Committed $40 million toward a new investment initiative focused on accelerating the development of sustainable aviation fuels and other decarbonization technologies

·        Established Miles on a Mission, a first-of-its-kind crowdsourcing platform which gives customers a simple way to donate miles to non-profit organizations and charities in need of air travel

·        Launched ConnectionSaver, a digital tool dedicated to improving the experience for customers with connecting flights

·        Instituted PlusPoints, new upgrade benefits for MileagePlus Premier members

·        Gave Economy customers a choice of complimentary snacks on domestic flights

·        Made DIRECTV free for every customer on more than 200 aircraft

 (United Airlines press release)

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