(UPDATE) DOA says all GovGuam payrolls have been processed

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The Department of Administration has released a statement saying all payroll has been processed and Bank of Guam account holders have their funds.

Due to processing, account holders at other banks can expect funds in their accounts tomorrow.

“We will continue to take the necessary steps to prevent future delays in payroll due to software. We apologize for the inconvenience this has caused our employees and their families,” DOA stated.

Earlier, several government of Guam employees reported not being paid on Black Friday.

PNC News had received multiple calls and emails on the matter since this Friday was a regular payday for government workers.

Earlier, DOA issued a first statement, confirming delays with payroll and assuring that the department is already addressing the issue.

“While cash is in the bank to make payroll governmentwide, late Wednesday afternoon the decades-old AS400 payroll system used by the Department of Administration (DOA) failed. DOA personnel and staff from the Office of Technology worked through the holiday to recover the data needed to make payroll. This system failure, however, will result in the delayed issuance of payroll,” DOA stated in its release.

“We humbly ask that all financial institutions provide our employees with appropriate leeway regarding their payroll and account deductions. Once payroll is met, DOA will be taking immediate steps to ensure this type of system failure never occurs again. We apologize for the inconvenience and frustration this has caused our employees and their families,” DOA added.

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