VIDEO: GWA Unveils Re-Vamped Website With New Online Features, Mobile Site


Guam – The Guam Waterworks Authority unveiled its new website during a press conference this morning.

GWA Spokesperson Heidi Ballendorf says the new online and mobile sites have been active for about ten days now and offer a number of conveniences for GWA customers.

Among the new features on the website, Ballendorf says reporting water leaks is a lot easier to do with an icon available on the site’s homepage. It’s also easier to tell if a scheduled outage will affect your area.

“We’ve added maps so when you look at our website and see where it says outages you’ll be able to see a map of where exactly that outage is,” Ballendorf told PNC.

As part of its increased online presence Ballendorf says GWA has dedicated a customer service representative to deal with nothing but email so that GWA customers can ask questions and report issues over email rather than in person.

You can find GWA online at