The new norm has definitely changed our way of living since the pandemic began and that includes the way we mourn our loved ones.
Like many other business establishments, Windward Memorial adapts to this change by, of course, taking the virtual approach and live-streaming their services.
What could have been seen as a negative, has actually become a positive, according to Windward marketing and event coordinator Sharon Price.
“People are coming to us going, ‘Oh you can provide these additional services for our families’ because now, it’s not just the families on Guam and the families here are huge. They extend to the Philippines. They extend to the states. They extend everywhere. So now, they’re coming here and saying ‘Wow, you can service us here on island but you can also bring in my auntie who’s in Portland. You can bring in my uncle who’s in the Philippines.’ So now, the family is together in a different kind of way,” Price said.
She added: “We’re known for helping people celebrate life and celebrating the life of someone who has passed, someone they love who has passed. So, for us, we’re trying to uplift people, even in the mourning process.”
With the lockdown conditions still in place, Price said they are currently relying very heavily on live streaming the services with multiple cameras so more of the family members can participate remotely and get a true sense of actually being there.